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One of our feature presenters on Foodservice is Dr Nancy T. Caldarola, Ph.D., R.D. from the USA.
Nancy Caldarola, Education Director for NACS Center for Achieving Foodservice Excellence (CAFÉ), has been involved with the hospitality industry for more than 40 years. She has led the development and delivery of NACS CAFÉ educational programs, including the Certified Convenience Foodservice Manager program and the Advanced Foodservice Strategy and Menu Management programs. She is a frequent contributor to the NACS Magazine, the Restaurant Informer magazine, is a speaker for NACS and restaurant associations, and is a consultant to convenience store chains and QSR chains.
Her experience in the restaurant/foodservice segment includes senior operations and management assignments with ARAMark, Pizza Hut, Inc., Chi-Chi’s Mexican Restaurants, Duff’s Famous Smorgasbord, Friendly Ice Cream, and AFC Enterprises, Inc., in the Chesapeake Bagel Bakery & Café, Cinnabon, and Church’s Chicken groups. She gained retail and entertainment experiences as a senior operations and region marketing director with Thorn EMI’s Rent-A-Center and RAC Entertainment divisions.
Caldarola holds a PhD in Business Administration, plus an MBA and an MA in HR Development. She is a Registered Dietitian and is active in the Women’s Foodservice Forum, the GA Restaurant Association, and serves on the Program Advisory Board for the Art Institutes International Culinary Education Program. She has been an active NRAS committee member of the ServSafe® and the ManageFirst® programs since their inceptions.
NACS CAFÉ is based at the Georgia State University School of Hospitality in Atlanta, GA. The GSU program is in the top 25 hospitality schools in the USA.