AACS Store of the Year for 2019 – Nominations now closed

By theo@aacs.org.au | 3rd May, 2019

AACS is now seeking nominations from AACS Member Retailers for the ‘AACS Store of the year’ for 2019.

This year there will be two awards – one for ‘AACS Company operated Store of the year’, and another for ‘AACS Franchise / Independent Store of the year’.

Stores will be mystery shopped twice through an independent company for 2019. These visits will occur from early May until early June 2019.

Criteria will include:

Walk up/drive up appeal

  • Ease of access
  • Clear signage
  • Well presented store front, forecourt, gardens
  • Innovation in store
  • Added services e.g. money transfer, on line order collection, barista coffee, drive through etc
  • Use of digital signage for promotions, menus
  • Store layout for customer ease of shopping and efficient service

Product range

  • Displays look full and inviting, all price ticketed
  • Range is appropriate for store size and location

Food offer

  • Well presented food to go offer
  • Appropriate range for the day part e.g. breakfast, lunch etc
  • Easy to buy allied products e.g. donuts/coffee, sandwiches/drinks etc
  • Range to satisfy a variety of tastes
  • Coffee machines accessible, and clean

Food quality

  • Sandwiches fresh and well in date
  • Pies and other heated products hot and ready to eat
  • Coffee temperature and flavour is acceptable
  • Bakery items fresh

Stores will be independently assessed through mystery shopping and may be nominated from any state.

Winner will be announced at the AACS Gala & Awards dinner in Sydney on August 15th 2019